Quick Answer: What Makes A Good Doctor’S Receptionist?

What are the qualities of a good receptionist?

10 Personality Traits of a Great ReceptionistBeing open to new people and ideas.

Being friendly and polite.

Being sociable.

Being judicious and careful.

Able to control emotions.

Able to empathize with others.

Ability to work under Pressure.

Ability to remain calm.More items…•.

What skills are needed to be a medical receptionist?

Medical Receptionist Qualifications / Skills:Multi-tasking.Flexibility.Telephone skills.Customer service.Time management.Organization.Attention to detail.Scheduling.More items…

What is the most important skill that is required of a receptionist?

Receptionists should have outstanding communication, interpersonal, customer service, and organizational skills. They spend most of their time dealing with a wide variety of guests and visitors. This means that they have to interact with people who have different personalities and behaviors.

What should a receptionist say?

Encourage your receptionist to always say, “thank you,” “please may I,” and “have a nice day.” When these polite terms are used, the customer notices and their experience is enhanced.

What is expected of a receptionist?

The business duties of a receptionist may include answering visitors’ enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls on multi-line telephones or, earlier in the 20th century, a switchboard, setting appointments, …

How do I pass a receptionist interview?

Receptionist Interview QuestionsTell me about your previous work experience as a receptionist.What were your primary responsibilities?Do you enjoy interacting with the public?How many people on average did you interact with on a daily basis?How did you add value to your role as receptionist?More items…

What does a doctor’s receptionist do?

Medical receptionists are professionals who are responsible for coordinating the daily administration of doctors, staff, visitors and patients at a healthcare facility. They schedule appointments, answer patient inquiries, handle patient emergencies, and monitor stock and supplies at the healthcare facility.

What are the 3 to 5 most important qualities a medical receptionist should have?

As you make your hiring criteria more specific, be sure you include the following six traits as you look to fill the job of a receptionist:Effective communication. … Professionalism. … Interpersonal aplomb. … Multitasking capabilities. … Organizational abilities. … Technical prowess.

What do receptionists do all day?

Answer, screen, and forward telephone calls. Greet walk-in customers and other visitors and escort them to specific destinations. Contribute to the security of the office by helping to monitor visitors’ access. Obtain or send information or documents using a computer, mail, or a fax machine.